Frequently Asked Questions

What is ImageKit?

ImageKit is a desktop image converter that runs 100% locally on your Mac or Windows machine. It converts between 35+ image formats including WEBP, AVIF, PNG, JPEG, RAW, and more — with no uploads, no cloud processing, and complete privacy.

What formats does ImageKit support?

ImageKit supports 35+ formats including:

• Modern: WEBP, AVIF, HEIF/HEIC, JPEG XL, JPEG 2000
• Standard: JPEG, PNG, GIF, BMP, TIFF, ICO, ICNS
• Professional: PSD, SVG, EXR, HDR, DDS, TGA
• Camera RAW: DNG, CR2/CR3, NEF, ARW, ORF, RAF (read-only)

Does ImageKit upload my images to the cloud?

No. All image processing happens locally on your device. Your images never leave your computer. This ensures complete privacy and faster processing.

What platforms does ImageKit support?

ImageKit works on:

• macOS: 10.15 (Catalina) or later
• Windows: Windows 10 or later (64-bit)
• Linux: Modern distributions with glibc 2.31+

How much does ImageKit cost?

Early access: €29 (one-time payment)
Launch price: €49

Early access buyers get lifetime access, all future updates free, and priority support. No subscriptions, no hidden fees.

Can I use ImageKit for commercial projects?

Yes! Your license allows both personal and commercial use. Convert images for client projects, websites, apps, or any business purpose.

Does ImageKit support batch conversion?

Yes! ImageKit is built for batch work with parallel processing. Convert hundreds of images at once with optimized multi-core CPU usage.

What's your refund policy?

Due to the digital nature of the software, all sales are final. However, we may consider refunds for technical issues preventing installation or duplicate purchases within 7 days. See our Refund Policy for details.

Will I get updates?

Yes! Early access purchasers receive all future updates for free. We'll add new formats, improve performance, fix bugs, and add features — all included in your one-time purchase.

How fast is ImageKit?

ImageKit is built with Rust for maximum performance. It uses SIMD instructions, parallel processing, and memory pooling to convert images blazingly fast. Typical conversions complete in under 100ms.

Do I need an internet connection?

No! Once installed, ImageKit works completely offline. All conversions happen locally on your device.

Can I install ImageKit on multiple devices?

Yes! Your license allows installation on any devices you personally own. Use it on your desktop, laptop, work machine, etc.

What if I have technical issues?

Early access purchasers get priority email support. Contact us at support@imagekit.ink and we'll respond within 48 hours on business days.

Is ImageKit open source?

ImageKit itself is not open source, but it's built using open-source libraries (Rust, Tauri, image processing libraries). Full attribution is available in the app's "About" section.

When will ImageKit be released?

We're currently in early access. Once we reach a certain number of early supporters, we'll finalize the release and send download links to all purchasers.

Still have questions?

Contact us at support@imagekit.ink — we're happy to help!